Effective Date: November 16, 2024

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Your privacy is important to us. At Wanderomeda India Pvt. Ltd. (“Wanderomeda llc,” “Wanderomeda,” “we,” “us” or “our”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines the types of personal information we collect, share, how we use it, and the measures we take to protect it when you use our services. Please take a moment to review this policy. By using our services, you agree to the terms outlined below. If you have any questions or concerns, don’t hesitate to reach out to us.

 

1. Information We Collect

We collect the following types of information when you interact with our website or services:

a. Personal Information

Identification Data: Name, email address, phone number, postal address, and other contact information.

Payment Information: Credit card or bank details, when required for booking or other payment processing (handled by secure third-party payment processors).

Travel Preferences: Preferences for destinations, activities, and travel styles.

b. Usage Data

Device and Browser Information: IP address, browser type, device type, operating system, and referring website.

Activity Information: Pages visited, links clicked, search queries, and time spent on the site.

c. Location Data

Geolocation: When you use certain services, such as location-based recommendations, we may collect your precise or approximate location, depending on your device settings.

d. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather data on usage patterns. You can manage your cookie preferences through your browser settings.

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2. How We Use Your Information

Wanderomeda uses your information to:

• Provide Services: Process bookings, create itineraries, manage travel arrangements, and offer customer support.

• Personalise Your Experience: Tailor recommendations and offers based on your preferences and past interactions.

• Improve and Develop Services: Conduct analytics, improve our offerings, and develop new features.

• Communicate with You: Send you updates, newsletters, special offers, and other promotional materials. You may opt out of marketing communications at any time.

• Ensure Security: Protect our website and users from fraud, unauthorised access, and other security risks.

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3. Photos and Videos Policy

When you are travelling with us on a tour or branded trip, as part of your experience a photo or video may be taken either by the group leader, an employee or one of our partners or another passenger. We care about your privacy so if you do not wish for your photograph to be taken at any time, or to be included in any video, please let your tour group leader or the photographer know.

a. Usage of Photos and Videos

Promotional Purposes: We may use photos and videos from our events or trips on our website, social media platforms, and marketing materials.

User-Submitted Content: By sharing photos and videos with us, you grant us permission to use them in our promotional campaigns unless you explicitly opt out.

b. Consent

We will seek your explicit consent before featuring identifiable photos or videos of you in significant marketing campaigns.

For group photos or videos taken during public events or tours, individual consent may not be required. However, we will respect requests to remove such content upon notification.

c. Opt-Out Option

If you prefer that your photo or video not be used, you can contact us at info@wanderomeda.com with your request, and we will remove the content promptly.

 

4. How We Share Your Information

We do not sell your personal information. However, we may share your personal information in the following cases:

• With Service Providers: We partner with third-party providers (such as payment processors, travel partners, and marketing agencies) to assist in delivering our services.

• For Legal Purposes: We may share information as required by law or in response to legal processes, such as a court order or subpoena.

• In Business Transactions: If Wanderomeda is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

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5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access and Update: Access or update your personal information at any time.

• Delete: Request deletion of your information, subject to certain legal requirements.

• Withdraw Consent: If you previously consented to data processing, you may withdraw your consent.

• Opt-Out: Unsubscribe from marketing emails or adjust your cookie preferences.

To exercise these rights, please contact us at info@wanderomeda.com.

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6. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

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7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

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8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 through our Sites. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Policy by instructing their children never to provide us personal information. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will endeavour to delete that personal information from our databases.

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9. International Data Transfers

If you are located outside the country where we process data, please note that we may transfer information to jurisdictions with different data protection laws.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and we encourage you to review it periodically.

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11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please reach out to us at info@wanderomeda.com.